That missed call was a new case going to your competitor.
DialDart answers your firm's line 24/7 in your firm's name, takes the caller's name, number and reason for calling, and transfers new cases to you live, with a short text briefing first.
$49 first weekCancel before day 8Plans from $199/mo
Example call
Text to you · 9:43 PM
Live transfer coming. Rear-ended today, neck pain, wants to talk to a lawyer. Name and number saved.
Recorded + transcriptSaved to your dashboard
9:425G
DialDartanswering your firm's line
1:18
Thanks for calling Your Firm. How can I help tonight?
I was rear-ended on the highway today and my neck really hurts.
I'm sorry that happened. Let me get you to someone at the firm. What's your name and best number?
Name, number and reason saved
Text briefing sent to you
Transferring live to you…
The legal intake problem
Your voicemail is full of cases your competitor took.
The gap between a potential client's call and your intake team picking up is the most expensive moment in your practice.
Without DialDart
After hours and on weekends, callers reach voicemail, and many sign with the next firm instead
Your intake specialist handles Tuesday at 10am fine, but not 7pm on a Friday
A message service takes a message, and the caller waits until morning
Details from a rushed call get lost before anyone calls back
With DialDart
Answers your line 24/7, nights, weekends and holidays, in your firm's name
Takes the caller's name, number and reason for calling
Texts you a short briefing, then transfers the caller to you live
Books consultations on your Google Calendar
Records every call with a transcript, so nothing the caller said is lost
Real use
What happens when someone calls your firm.
Four kinds of calls a personal injury firm gets, and what DialDart does with each one.
ExampleIncoming call · Sunday 4:10 PM
A new case on the weekend
My son was bitten by a neighbor's dog yesterday. Do you handle that?
I'll get you to someone at the firm who can answer that. What's your name and best number?
Text briefing sent, transferring live
Transferred liveBriefing texted to you first
ExampleIncoming call · Saturday 10:05 AM
A caller who wants a consultation
I slipped at a grocery store last week. I'd like to talk to an attorney.
I can book a consultation for you. Is Tuesday at 10:00 or Wednesday at 2:00 better?
Tuesday at 10 works.
Booked Tue 10:00 AMOn your Google Calendar
ExampleIncoming call · Wednesday 1:30 PM
A caller who can't talk now
I'm at work and can't talk long. Can someone call me back after 5?
Of course. I've booked a callback for today at 5:15. What's the best number to reach you?
Callback booked 5:15 PMRedialed on time
ExampleOutgoing call · your lead list
Web inquiries you haven't reached yet
Hi, I'm calling from Your Firm about the form you sent us on our website. Is now a good time?
Yes, it's about my accident last month.
Interested: transferring live to you
Interested, transferredVoicemail detected and skipped
Example calls, written to show how DialDart handles them. Names and details are made up.
How it works
From the first ring to a live transfer.
Three steps, on every call DialDart answers for your firm.
1
A call comes in
Someone calls your firm after an accident. At 2pm on a Tuesday or 11pm on a Saturday, DialDart answers in your firm's name.
Answers 24/7
2
It takes the details
The caller's name, number and reason for calling, saved with the recording and the transcript.
Saved to the call
3
Transfer or consultation
It texts you a short briefing and transfers the caller to you live, or books the consultation on your Google Calendar.
Live transfer
You turn it on yourself. Add your firm's hours and services, connect Google Calendar, and forward your firm's line (usually *72), or use a new local number.
What's included
Everything your intake line needs after hours.
Every plan includes all of it. You see every call in one dashboard.
Answers 24/7 in your firm's name
Nights, weekends and holidays. Callers hear your firm's name, not your voicemail.
Live transfer, briefing first
It texts you a short briefing, then transfers the caller to your phone live, so you know who's on the line.
Books consultations
On your Google Calendar, while the caller is on the line. Callbacks are booked and redialed on time.
Recording and transcript
Every call is recorded with a transcript, with the caller's name, number and reason for calling saved.
Calls your lead lists
Upload a CSV. It calls inside the hours you set, in each lead's time zone, skips voicemail, and transfers interested leads to you live.
One dashboard
Every call in one list with its outcome, so your intake team knows who called and why before calling back.
Lead calls: 1 language included (English or Spanish)Local phone numberDo Not Call list built inCallbacks redialed on time
What it doesn't do: DialDart doesn't give legal advice, run conflict checks or sync with case-management software such as Clio, MyCase or Filevine. It answers, takes the details and gets the caller to you. The receptionist that answers your line speaks English.
The same plans for every DialDart customer, law firms included. You pick yours on the pricing page.
$49
How the first week works: pay $49 today for 7 days, up to 500 minutes and 1 AI agent calling at a time. Cancel before day 8 and you're not charged again (the $49 isn't refunded). On day 8 the plan you pick starts on its own and your $49 comes off the first month.
Plan
Price
Minutes a month
Calls at a time
Extra minutes
Starter
$199/mo
1,000
1
$0.19 each
Basic
$349/mo
1,800
1
$0.17 each
Premium
$650/mo
3,600
3
$0.16 each
Enterprise
from $750/mo
Quoted
Quoted
$0.14 each
Premium makes 1 call at a time in the first week and 3 at once from day 8. Enterprise is quoted to your call volume.
Will it sound like a robot to someone who just had an accident?
DialDart talks in a calm, natural voice and answers in your firm's name. It takes the caller's name, number and reason for calling, then transfers them to you live, with a short text briefing to you first, or books a consultation on your Google Calendar. Play the unedited sample call on this page to hear how it sounds.
Can we customize the intake questions?
On incoming calls, DialDart takes the caller's name, number and reason for calling and saves them with a recording and a transcript; you add your firm's hours and services in your dashboard. For the lead lists you upload, you can use your own script or let AI write a first draft, and hear a practice call on your own phone before it calls anyone.
What if the caller is distressed or in an emergency?
DialDart is not an emergency service, and anyone in danger should call 911. When a caller needs to talk to someone at your firm right away, DialDart texts you a short briefing and transfers the call to you live.
Can it handle high call volume during a mass tort or event?
Yes, on the right plan. Starter and Basic handle 1 call at a time, Premium 3 at once, and Enterprise is quoted to your call volume. For a mass tort campaign or anything else that makes the phones ring all at once, choose Premium or Enterprise. During the $49 first week, every plan handles 1 call at a time.
How is DialDart different from a legal answering service?
An answering service has a person take a message. DialDart answers in your firm's name, takes the caller's name, number and reason for calling, books consultations on your Google Calendar, and can transfer the caller to you live (a warm transfer), with a text briefing first. Every call is recorded with a transcript. You pay a set monthly plan with minutes included.
Does DialDart give legal advice or check bar rules for us?
No. DialDart doesn't give legal advice, decide whether your firm takes a case, or run conflict checks. It answers, takes the caller's name, number and reason for calling, and gets the caller to you. Your firm stays responsible for the bar rules, call-recording laws and calling laws that apply to it; your state bar can tell you what applies where you practice.
Does it connect to Clio, MyCase or Filevine?
No. DialDart doesn't sync with case-management software. Every call is saved in your DialDart dashboard with the caller's name, number and reason for calling, the recording and the transcript, so your team can open the new matter from there.
Does it answer calls in Spanish?
The receptionist that answers your firm's line speaks English. Calls to the lead lists you upload can be in English or Spanish, or set to Automatic: it opens in English and switches to Spanish when the lead answers in Spanish. Every plan includes one language for calls to your leads; each extra language is $50 a month, so English and Spanish together (Automatic) is $50 a month on top of your plan. To add a language, email support@dialdart.com. Spanish needs your own written call script (the ready-made industry scripts are in English).
How do we turn it on?
You do it yourself in your dashboard: add your firm's hours and services, connect Google Calendar, and forward your firm's line (usually by dialing *72), or use a new local number. There's no setup project to wait for.
How does the $49 first week work?
You pay $49 at checkout. For the next 7 days you get up to 500 minutes and 1 AI agent calling at a time. On day 8, the plan you picked starts on its own and your $49 is taken off its first month, so Starter is $150, Basic $300 and Premium $601 that day, then the normal price each month. Cancel anytime before then and you won't be charged again; the $49 isn't refunded. One first week per business, and prepaid or gift cards aren't accepted.
Stop losing new cases to voicemail — get started today.
$49 for your first week. Cancel before day 8 and you're not charged again (the $49 isn't refunded).